Our company has no minimum order quantity (MOQ) requirement. We cater to both small and large orders, ensuring flexibility for our customers.

Yes, we offer volume discounts for bulk orders. You can easily view these discounts on the respective product pages, making it convenient for you to plan your purchases efficiently.

Certainly, we provide the option to request leather samples before finalizing your purchase. Please note that a nominal fee may apply for this service. Feel free to reach out to us to request samples, and we'll be happy to assist you.

We accept a variety of payment methods, including major credit cards, iDeal, PayPal, and direct bank transfers. If you prefer not to use iDeal for any reason, you can opt for a direct bank transfer. Simply notify us by email after transferring the amount for expedited order processing.

No, we welcome wholesale customers without restrictions. Our commitment to providing high-quality leather products extends to businesses and crafters alike.

You'll receive a confirmation notification once your order is prepared for in-store pickup.

Our primary offering consists of high-quality cowskin leather, known for its versatility, durability, and premium quality. We also offer sheep, goat, and horse hides.

We primarily offer natural colours and finishes for our leather products. You can explore our leather category to find a wide range of options suitable for your needs.

Our selection of craft accessories is comprehensive, including studs, hooks, buckles, rings, closures, zippers, and various tools. You can easily browse these products in our dedicated hardware section or use our search bar for specific items.

Discover valuable leather care tips in our blog, ensuring that your leather products maintain their quality and appearance over time.

Our leather products stand out due to our extensive heritage, with over 160 years of experience passed down through Mike's family. We pride ourselves on offering a personal touch, with no minimum order quantity requirements, and a commitment to maintaining the highest standards of quality.

Currently, all our available products are showcased in our online catalogue, providing you with a comprehensive overview of our offerings.

To check product availability and stay updated on future stock, visit the product page and subscribe to our email list.

Non-rectangular leather pieces may result from natural variations in the hide's shape, as leather is a unique natural material.

If your leather piece's size doesn't align with your order, please contact us right away, and we'll promptly address the issue.

We offer a wide range of leather types including pig, sheep, cow, mainly in natural colours.

We mostly provide vegetable-tanned leather, and our exceptional Olivenleder, tanned by olive tree leaves, offering a unique and pure choice for your leathercraft projects.

Yes, we offer custom orders to meet your specific requirements. Simply reach out to us via email at leatherhousenl@gmail.com, through our WhatsApp chat, or free video consultation, to discuss your unique needs.

You can easily contact our dedicated customer support team through email at leatherhousenl@gmail.com, via WhatsApp chat, or by scheduling a consultation using Calendly. We are here to assist you promptly and efficiently.

Yes, we offer free 15-minute consultations via Calendly to assist you with design ideas or product selection. You don't need a Calendly account, just a Google email to schedule an appointment.

At Hab-To Leather House, we strive to deliver your order within 3 working days.

Our trusted shipping partner, Postnl, ensures efficient delivery. Shipping costs are calculated based on weight and actual pricing, with letterbox packages costing a maximum of €4.50 and regular shipping priced at €7.25.

For specific shipping details, including track and trace options, please proceed to checkout, or contact us.

Yes, we provide international shipping services. Shipping costs are automatically calculated based on your location and the weight of your order, ensuring a transparent and hassle-free process.

Our return and exchange policy allows you to return or exchange a product within 7 days of delivery without specifying a reason. To facilitate smooth processing, please provide essential information, including your order and invoice numbers, name, company name, address, phone number, and IBAN account details. Please note that return costs are the responsibility of the customer. Additionally, customized or made-to-order items cannot be returned. Rest assured, we strive to process refunds promptly, within a maximum of 30 days.

Absolutely, we provide a tracking number for your order once it's shipped. This allows you to stay updated on your shipment's status and expected delivery date.

To cancel your order, please contact our support team at leatherhousenl@gmail.com. as soon as possible.

Yes, you can return a product in person. Please get in touch with us in advance and visit our location at Keienbergweg 97, 1101 GG Amsterdam.

Yes, we accept card payments in person for your convenience while shopping with us.

Our showroom is conveniently situated at Keienbergweg 97, 1101 GG Amsterdam. We are open 9:00-18:00, Monday to Saturday. Schedule your appointment.

Yes, we do. Mike, the host of The Leather Hour, facilitates engaging conversations about the leather industry. The podcast features discussions with farmers, fellow artists, leather enthusiasts, and more, offering valuable insights into the world of leathercraft.

Absolutely, we offer personal 15-minute consultations with Mike. These consultations are conducted via video call, providing a relaxed environment for discussions. You can easily book your consultation here.

At Hab-To Leather House, we have a rich heritage spanning 160 years in the industry. Mike, with over 25 years of experience, leads the way. For a more detailed background, we invite you to explore our about page.

We host our own educational platform known as the Leather Hour. Join weekly live discussions with top crafters and industry experts. The Leather Hour serves as a valuable resource for crafters and professionals, fostering knowledge sharing and collaboration within the industry.

Absolutely, we actively participate in various industry events and trade shows. Stay updated through our social media.

While we occasionally host sample sales, our business model doesn't typically involve running frequent sales due to our focus on wholesale operations.

Customers outside the Netherlands may still be subject to VAT for European orders. VAT exemption is possible if you're a company with a valid VAT number. Be sure to provide your VAT number during checkout for VAT-free products.

General Terms and Conditions

E-mail: leatherhousenl@gmail.com Website: hab-to.com

Definitions

• HAB TO LEATHER HOUSE, established at Keienbergweg 97, Amsterdam, 1101GG, Chamber of Commerce no. 86021621.
• Customer: the party which HAB TO LEATHER HOUSE has entered into an agreement with.
• Parties: HAB TO LEATHER HOUSE and customer together.
• Consumer: a customer who is an individual acting for private purposes.

Applicability

• These terms and conditions will apply to all quotations, offers, activities, orders, agreements, and deliveries of services or products by or on behalf of HAB TO LEATHER HOUSE.
• Parties can only deviate from these conditions if they have explicitly agreed upon in writing.
• The parties expressly exclude the applicability of supplementary and/or deviating general terms and conditions of the customer or of third parties.

Prices

• All prices used by HAB TO LEATHER HOUSE are in euros, are inclusive of VAT and exclusive of any other costs such as administration costs, levies, and travel, shipping, or transport expenses, unless expressly stated otherwise or agreed otherwise.
• HAB TO LEATHER HOUSE is entitled to adjust all prices for its products or services, shown in its shop, on its website, or otherwise, at any time.
• Increases in the cost prices of products or parts thereof, which HAB TO LEATHER HOUSE could not foresee at the time of making an offer or the conclusion of the agreement, may give rise to price increases.
• The consumer has the right to terminate an agreement as a result of a price increase as referred to in paragraph 3, unless the increase is the result of statutory regulation.

Samples / models

If the customer has received a sample or model of a product, they cannot derive any rights from this other than that it is an indication of the nature of the product, unless the parties have explicitly agreed that the products be supplied conform to the sample or model.

Payments and payment term

• HAB TO LEATHER HOUSE may, at the conclusion of the agreement, require a down payment of up to 100% of the agreed amount.
• The customer must have paid the full amount at the time of purchase.
• Payment terms are considered as fatal payment terms. This means that if the customer has not paid the agreed amount at the latest on the last day of the payment term, they are legally in default, without HAB TO LEATHER HOUSE having to send the customer a reminder or to put them in default.
• HAB TO LEATHER HOUSE reserves the right to make a delivery conditional upon immediate payment or to require adequate security for the total amount of the services or products.

Right of recovery of goods

• As soon as the customer is in default, HAB TO LEATHER HOUSE is entitled to invoke the right of recovery with regard to the unpaid products delivered to the customer.
• HAB TO LEATHER HOUSE invokes the right of recovery by means of a written or electronic announcement.
• As soon as the customer has been informed of the claimed right of recovery, the customer must immediately return the products concerned to HAB TO LEATHER HOUSE, unless the parties agree to make other arrangements about this.
• The costs for the collection or return of the products are at the expense of the customer.

Right of withdrawal

• A consumer may cancel an online purchase during a cooling-off period of 14 days without giving any reason, provided that:
• the product has not been used
• it is not a product that can spoil quickly, like food or flowers
• the product is not specially tailored for the consumer or adapted to its special needs
• it is not a product that may not be returned for hygienic reasons (earrings, etc.)
• the consumer has not renounced their right of withdrawal
• The cooling-off period of 14 days as referred to in paragraph 1 commences:
• on the day after the consumer has received the last product or part of 1 order
• as soon as the consumer has received the first product of a subscription
• as soon as the consumer has confirmed the purchase of digital content via the internet
• The consumer can notify their right of withdrawal via leatherhousenl@gmail.com.
• The consumer is obliged to return the product to HAB TO LEATHER HOUSE within 14 days after the notification of their right of withdrawal, after which period their right of withdrawal will lapse.

Reimbursement of delivery costs

• If the purchase costs and any other costs (such as shipping and return costs) are eligible for reimbursement according to the law, the consumer covers these costs within 14 days of receipt of the timely appeal to the right of withdrawal.
• The costs for return are only reimbursed by HAB TO LEATHER HOUSE if the complete order is returned.

Retention of title

• HAB TO LEATHER HOUSE can appeal to its right of retention of title and, in that case, retain the products sold by HAB TO LEATHER HOUSE to the customer until the customer has paid all outstanding invoices with regard to HAB TO LEATHER HOUSE, unless the customer has provided sufficient security for these payments.
• The right of retention of title also applies based on previous agreements from which the customer still owes payments to HAB TO LEATHER HOUSE.
• HAB TO LEATHER HOUSE is never liable for any damage that the customer may suffer as a result of using its right of retention of title.

Settlement

The customer waives their right to settle any debt to HAB TO LEATHER HOUSE with any claim on HAB TO LEATHER HOUSE.

Expiry period

Every right of the customer to compensation from HAB TO LEATHER HOUSE shall, in any case, expire within 12 months after the event from which the liability arises directly or indirectly. This does not exclude the provisions in article 6:89 Dutch Civil Code.

Dissolution

• The customer has the right to dissolve the agreement if HAB TO LEATHER HOUSE imputably fails in the fulfillment of its obligations, unless this shortcoming does not justify termination due to its special nature or because it is of minor significance.
• If the fulfillment of the obligations by HAB TO LEATHER HOUSE is not permanent or temporarily impossible, dissolution can only take place after HAB TO LEATHER HOUSE is in default.
• HAB TO LEATHER HOUSE has the right to dissolve the agreement with the customer if the customer does not fully or timely fulfill their obligations under the agreement, or if circumstances give HAB TO LEATHER HOUSE good grounds to fear that the customer will not be able to fulfill their obligations properly.

Force majeure

• In addition to the provisions of article 6:75 Dutch Civil Code, a shortcoming of HAB TO LEATHER HOUSE in the fulfillment of any obligation to the customer cannot be attributed to HAB TO LEATHER HOUSE in any situation independent of the will of HAB TO LEATHER HOUSE, when the fulfillment of its obligations towards the customer is prevented in whole or in part or when the fulfillment of its obligations cannot reasonably be required from HAB TO LEATHER HOUSE.
• The force majeure situation referred to in paragraph 1 is also applicable - but not limited to: state of emergency (such as civil war, insurrection, riots, natural disasters, etc.); defaults and force majeure of suppliers, deliverymen or other third parties; unexpected disturbances of power, electricity, internet, computer, or telecoms; computer viruses, strikes, government measures, unforeseen transport problems, bad weather conditions, and work stoppages.
• If a situation of force majeure arises as a result of which HAB TO LEATHER HOUSE cannot fulfill one or more obligations towards the customer, these obligations will be suspended until HAB TO LEATHER HOUSE can comply with it.
• From the moment that a force majeure situation has lasted at least 30 calendar days, both parties may dissolve the agreement in writing in whole or in part.
• HAB TO LEATHER HOUSE does not owe any (damage) compensation in a situation of force majeure, even if it has obtained any advantages as a result of the force majeure situation.

Modification of the agreement

If, after the conclusion of the agreement and before its implementation, it appears necessary to change or supplement its contents, the parties shall timely and in mutual consultation adjust the agreement accordingly.

Changes in the general terms and conditions

• HAB TO LEATHER HOUSE is entitled to amend or supplement these general terms and conditions.
• Changes of minor importance can be made at any time.
• Major changes in content will be discussed by HAB TO LEATHER HOUSE with the customer in advance as much as possible.
• Consumers are entitled to cancel the agreement in the event of a substantial change to the general terms and conditions.

Transfer of rights

• The customer cannot transfer their rights deferring from an agreement with HAB TO LEATHER HOUSE to third parties without the prior written consent of HAB TO LEATHER HOUSE.
• This provision applies as a clause with a property law effect as referred to in Section 3:83 (2) Dutch Civil Code.

Consequences of nullity or annulability

• If one or more provisions of these general terms and conditions prove null or annullable, this will not affect the other provisions of these terms and conditions.
• A provision that is null or annullable shall, in that case, be replaced by a provision that comes closest to what HAB TO LEATHER HOUSE had in mind when drafting the conditions on that issue.
  
  Drawn up on 13 October 2023.

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

All of our product descriptions include dimensions and scale information to indicate an accurate representation of the products.

If your item does arrive faulty or damaged during shipping, you may be eligible for a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

In this case, we are happy to refund you fully, and will cover the return postage of the damaged item for you.

Several types of goods are exempt from being returned. These include earrings.

Additional non-returnable items:

- Gift cards
- Downloadable products
- Personal care items
- Workshops and classes

To complete your return, we require a receipt or proof of purchase. Please contact us within 14 days of purchase to settle a return in case the item arrives damaged, attaching images of the damage in your email.

Please do not send your purchase back to Hab-To Leather House without prior communication.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 14 days after delivery.

Refunds

Once your return enquiry is received and inspected, we will send you an email or direct message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed. You can choose to receive an E-Gift Card credit or cash refund to the original method of payment.

If you choose the E-Gift Card credit, you will be issued an email with confirmation within 1-3 days of when we receive the parcel. Your credit will be valid to spend for 6 months of email upon any product in our online store.

If you choose the cash refund, it will automatically be released to your credit card or original method of payment within 30 days.

Late or missing refunds

Depending on the payment method and the bank you are with, refund payments may vary. If you haven’t received a refund in the expected timeframe of 7-10 business days, check your bank account in a few days in case it has taken longer to process.

Then, contact your credit card company, it may take some time before your refund is officially posted to your account.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve fulfilled all these steps and still have not received your refund, please contact us at leatherhousenl@gmail.com

Sale items

Sale items are only available in cases of item arriving damaged.

Exchanges

Exchanges are subject to the same conditions as refunds. If you would like to exchange it for the same item of different size, send us an email at leatherhousenl@gmail.com. Once your inquiry is approved, send your item to: Keienbergweg 97, Amsterdam, 1101 GG.

Gifts

If your item arrived damaged and it was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, an E-Gift Card will be emailed to you, which is redeemable in our online store.

If the item wasn’t marked as a gift when purchased, or the person who gifted it to you had the order shipped to themselves to give to you later, we will send a refund to the person who purchased it and notify them about your return.

Shipping

After communicating with us via email, return your item to an address provided via email.

When applicable, we will cover the shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee your returned item will arrive safely otherwise. If you have questions regarding shipping, please email us directly to discuss your case.

Privacy Policy

Hab-To Leather House respects the privacy of its website visitors, in particular their rights regarding the automatic processing of personal data. We have therefore formulated and implemented a policy on complete transparency with our customers regarding the processing of personal data, its purpose(s), and the possibilities to exercise your legal rights in the best possible way.

If you require any additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl.

Until you accept the use of cookies and other tracking devices, we will not place any non-anonymized analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet.

With the continued visit of this website, you accept these terms of use and you accept the use of cookies and other tracking systems unless we have provided for another method of accepting cookies on our website.

The current available version of this privacy policy is the only version that applies while visiting our website until a new version replaces the current version.

Article 1 - Definitions

1. Website (hereinafter: "Website"): hab-to.com.
2. Party responsible for processing personal data (hereinafter: "the controller"): Hab-To Leather House, established at Keienbergweg 97, Amsterdam, 1101GG, The Netherlands, Chamber of Commerce number: _________.

Article 2 - Access to the website

Access to and use of the website are strictly personal. You will refrain from using the data and information of this website for your own commercial, political, or advertising purposes, as well as for any commercial offers, in particular unsolicited electronic offers.

Article 3 - Website content

All brands, images, texts, comments, illustrations (animated) images, video images, sounds, and all the technical applications that can be used to operate this website and more generally all the components used on this website are protected by the laws on intellectual property. Any reproduction, repetition, use, or modification, by any means whatsoever, of all or just part of it, including technical applications, without the prior written permission of the controller, is strictly prohibited. The fact that the controller may not take immediate action against any infringement cannot be considered as a tacit consent, nor a waiver of any right to prosecute the infringing party.

Article 4 - Management of the website

For the purpose of proper management of the site, the controller may at any time:

• suspend, interrupt, reduce, or decline the access to the website for a particular category of visitors
• delete all information that may disrupt the functioning of the website or conflicts with national or international laws or is contrary to internet etiquette
• make the website temporarily unavailable to perform updates

Article 5 - Responsibilities

1. The controller is not liable for any failure, disturbances, difficulties, or interruptions in the functioning of the website, causing the (temporary) inaccessibility of the website or any of its functionalities. You, yourself, are responsible for the way you seek connection to our website. You need to take all appropriate steps to protect your equipment and data against hazards such as virus attacks on the Internet. Furthermore, you are responsible for which websites you visit and what information you seek.
2. The controller is not liable for any legal proceedings taken against you:

• because of the use of the website or services accessible via the Internet
• for violating the terms of this privacy policy

1. The controller is not liable for any damages that incur to you or third parties or your equipment, as a result of your connection to or use of the website, and you will refrain from any subsequent (legal) action against the controller.
2. If the controller is involved in a dispute because of your (ab)use of this website, he is entitled to (re)claim all subsequent damages from you.

Article 6 - Collection of Data

1. Your personal data will be collected by Hab-To Leather House.
2. Personal data means any information relating to an identified or identifiable natural person ('data subject').
3. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
4. The personal data that are collected on the website are used mainly by the controller to maintain a (commercial) relationship with you and, if applicable, to process your orders. They are recorded in an (electronic) register.

Article 7 - Your Rights Regarding Information

1. Pursuant to Article 13, paragraph 2, sub b GDPR, each data subject has the right to information on and access to, and rectification, erasure, and restriction of processing of his personal data, as well as the right to object to the processing and the right to data portability.
2. You can exercise these rights by contacting us at leatherhousenl@gmail.com.
3. Each request must be accompanied by a copy of a valid ID, on which you put your signature and state the address where we can contact you.
4. Within one month of the submitted request, you will receive an answer from us.
5. Depending on the complexity and the number of requests, this period may be extended to two months.

Article 8 - Legal Obligations

1. In case of infringement of any law or regulation, of which a visitor is suspected and for which the authorities require the personal data collected by the controller, they will be provided to them after an explicit and reasoned request of those authorities, after which these personal data do not fall anymore under the protection of the provisions of this Privacy policy.
2. If any information is necessary to obtain access to certain features of the website, the controller will indicate the mandatory nature of this information when requesting these data.

Article 9 - Collected Data and Commercial Offers

1. You may receive commercial offers from the controller. If you do not wish to receive them (anymore), please send us an email to hello@leatherhousenl@gmail.com.
2. Your personal data will not be used by our partners for commercial purposes.
3. If you encounter any personal data from other data subjects while visiting our website, you are to refrain from collection, any unauthorized use, or any other act that constitutes an infringement of the privacy of the data subject(s) in question. The controller is not responsible in these circumstances.

Article 10 - Data Retention

The collected data are used and retained for the duration determined by law.

Article 11 - Cookies

1. A cookie is a small text file placed on the hard drive of your electronic device upon visiting our website. A cookie contains data so you can be recognized as a visitor when you are visiting our website. It enables us to adjust to your needs and facilitates you to log in on our website. When you visit our website, we inform you about the use of cookies. By continuing to use our website, you accept its use unless we ask permission by other means. Your consent is valid for a period of thirteen months.
2. We use the following types of cookies on our website:

• Functional cookies: like session and login cookies to collect session and login information.
• Anonymized Analytic cookies: to obtain information regarding the visits to our website, like numbers of visitors, popular pages, and topics. In this way, we can adjust our communication and information to the needs of our visitors. We cannot see who visits our sites or from which personal device the visit has taken place.

1. Specifically, we use the following cookies on our website:

• No other cookies

1. When you visit our website, cookies from the controller and/or third parties may be installed on your equipment.
2. For more information about using, managing, and deleting cookies for each electronic device, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

Article 12 - Imagery and Products Offered

You cannot derive any rights from the imagery that accompanies any offered product on our website.

Article 13 - Applicable Law

These conditions are governed by Dutch law. The court in the district where the controller has its place of business has the sole jurisdiction if any dispute regarding these conditions may arise, save when a legal exception applies.

Article 14 - Contact

For questions, product information, or information about the website itself, please contact: Hab-To Leather House at leatherhousenl@gmail.com.

Article 15 - Attribution

This privacy statement applies since 13 Oct 2023 until further notice.

To easily find answers to your questions, please refer to frequently asked questions, or the Refund Policy.