Shipping policy

At Hab-to Leather House, we aim to provide a smooth and reliable shipping experience for our customers. Here’s what you can expect when shopping with us:

1. Shipping Destinations
We ship locally within the Netherlands and internationally to most countries. Whether you’re close by or on the other side of the world, we’ll make sure your order reaches you!

2. Shipping Rates
Shipping costs are calculated at checkout based on the size and weight of your order. The exact shipping cost will depend on the products chosen, the size of the parcel, and your location.

3. Handling Time
We aim to prepare and ship your order within 1 business day. However, during busy periods, it may take up to 3 business days for your order to be dispatched. Rest assured, we’ll do our best to get your order out as quickly as possible.

4. Shipping Carriers
We primarily use PostNL and DHL for shipping. These trusted carriers will ensure your order reaches you safely and efficiently.

5. Delivery Timeframes
Delivery times are estimated by the carrier and can vary based on location. Typically, most orders will arrive within 14 days of dispatch. Please note that these are estimates and may vary depending on external factors such as customs delays or carrier issues.

6. Tracking Your Order
All orders come with tracking information, so you’ll know exactly where your package is along the way. Once your order has been dispatched, you’ll receive an email with your tracking number.

7. Lost or Delayed Shipments
If your order is delayed or lost in transit, please reach out to us immediately. We’ll handle it directly with the shipping provider and keep you updated on the situation. Your satisfaction is important to us!

8. Customs & Import Taxes
For international orders, customers are responsible for covering any customs duties, import taxes, or additional fees imposed by their country. These fees are not included in the shipping charges at checkout.

9. Questions?
If you have any questions about shipping or your order, don’t hesitate to contact us at leatherhousenl@gmail.com.